McDonald's

Very poorly designed and executed. The user is near constantly bombarded about accepting or rejecting cookies. The app should remember the user's selection - that's the point of cookies. Navigating back to the menu after viewing an item is a real pain. The app lets you order "McDelivery" but does not let you order for pickup. The user should be able to place an order for pickup at the restaurant of their choice, specify whether they want to pick up at the counter or the drive-thru, and pay.

Tried redeeming my free meal (burger) with points twice and got nothing. First time, scanned and confirmed, but no ticket came out; when I retried, the machine said “not available.” Happened again—points deducted but no food. This app is a scam. Don’t waste your time or money. Other people experience this, so I have to do this kind of view.

When you order in store and connect your account, then the app doesn't save your order. I had an issue with my order and lost my physical slip. Even though i could show proof of payment, the in-store person couldn't do anything about it because there was no slip that could be used There should be a section on my profile that shows all my previous orders/receipts.